Privacy Policy

This Privacy Policy describes how HouseWorks ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website and services. By accessing or using our services, you agree to this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address when you request an estimate or contact us
• Service Information: Details about the drywall services you need, including your property location in Northern Virginia
• Communication Data: Records of your communications with us, including customer service inquiries
• Payment Information: If you make a payment, we collect necessary billing information (processed securely through third-party payment processors)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Provide professional drywall services to you in Northern Virginia
• Schedule and coordinate service appointments
• Send you important information about our services
• Comply with legal obligations

3. Information Sharing

We may share your information in the following circumstances:

• Service Delivery: We share your information with our contractors and team members who perform services on your property
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities

We do not sell your personal information to third parties.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.

4. SMS/Text Messaging Program

We offer SMS/text messaging as a way to communicate with our customers. By providing your mobile phone number, you agree to receive text messages from HouseWorks.

• Opt-In: You may opt-in to receive SMS messages by providing your phone number when requesting an estimate or contacting us
• Message Frequency: Message frequency varies. You may receive occasional text messages regarding appointment reminders, service updates, and promotional offers
• Opt-Out: To stop receiving messages, reply STOP to any text message
• Message Rates: Message and data rates may apply. Check with your carrier for details
• Carriers: Carriers are not liable for delayed or undelivered messages
• Age Requirement: You must be 18 years of age or older to use this SMS service

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights

You may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-Out: Opt out of certain data uses, including marketing communications

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: